Do you bring warmth, clarity and confidence to every interaction, have a passion for people and love being the first point of contact?

Fullers Family Law — a people‑focused, Gold‑accredited Investors in People firm is looking for a receptionist. If you’re someone who loves offering a reassuring first impression and helping people feel supported from the moment they pick up the phone or walk through the door, we’d be delighted to welcome you.

This is a full‑time, permanent role based in our modern Milton Keynes office — the front door to a firm that leads with compassion, strives for excellence, and supports people through some of the most important moments of their lives.

Who Are We?

At Fullers Family Law, we pride ourselves on offering more than legal expertise — we offer a genuinely human experience. From the moment someone calls or steps into our reception, they should feel welcomed, understood and supported. Every interaction matters, and we believe a kind, confident and reassuring first impression sets the tone for everything that follows.

Our team is built on warmth, clarity and connection. We show up for people with professionalism, but also with heart. We listen carefully, communicate with purpose, and take the lead in helping clients feel grounded, informed and in safe hands.

Key Responsibilities:

In this role, you’ll be the calm, confident and welcoming first point of contact for our clients and visitors.

• Switchboard Management: Handle a high volume of calls with ease, answering them promptly and directing them to the appropriate departments.

• Client and visitor interaction: Greeting with a warm welcome, ensuring they receive a positive experience the minute they walk through the door.

• Supply administration: To ensure office supplies and refreshments are always available

• Office organisation: Managing the reception area and meeting rooms, ensuring they are always well maintained and prepared in time for each individual.

Who We Are Looking For?

Essential

• Experienced in a receptionist or front‑of‑house role

• Confident managing a busy switchboard and directing calls efficiently

• Warm, clear and professional communication skills — in person and by phone

• Strong organisational skills and the ability to multitask calmly in a busy environment

• Reliable administration skills

• Confident using Microsoft Office and working in a paperless environment

• Positive, approachable and people‑focused, creating a reassuring first impression

• Able to stay composed, solutions‑focused and supportive under pressure

Desirable

• Experience within a legal or professional services environment

• Experience working with case management systems

Why Join Fullers?

Join a people-focused, gold standard Investors in People law firm that looks after your wellbeing and offers:

• Competitive salary and a collaborative working environment

• 25 days’ holiday plus bank holidays

• Opportunity to make a real impact on client experience

• High‑quality training and continuous development

• Supportive, people‑focused culture

• Strong focus on wellbeing and work‑life balance

• Friendly, approachable team environment

Looking to apply?

We understand that you may feel more comfortable with an initial confidential discussion. If you wish to arrange such a meeting, please call Kirsty Sayers on 01234 912185

We believe in being responsive and so we review every application, always being honest and transparent from the start to ensure a great alignment between you and Fullers.

Closing Date: 06 March 2026